Prague store
Mezi Vodami 23, 143 00 Prague 4, The Czech republic
Brno store
Lidicka 28, 602 00 Brno, The Czech republic
Prague store
MON - SAT: 10:00 AM - 7:00 PM
Brno store
MON - FRI: 9:30 AM - 6:00 PM, SAT 9:30 AM - 1:00 PM
The following payment options are available, depending on the collection or transport method you’ve chosen:
- Credit/Debit card
- PayPal Payment
- Apple Pay
- Google Pay
- Online payment
- By invoice
- Bank Transfer
- We offer payment via an invoice for selected institutions and wholesale partners
We offer the following delivery methods, which can be selected depending on the number and type of products in the order:
- An Post
- GLS
- UPS Air Transport
- Gebrüder Weiss
You can use UPS Air Transport.
We have our own service centre staffed by a team of professionals. Our luthiers in the guitar workshop adjust all types of guitars, repair electronics, grind or replace frets, and lots more. Our electrical workshop repairs sound equipment, amps, pianos and other gear. We can also deal service stringed instruments.
We can handle repairs on guitars, basses, keyboards, strings and electronics. We are also an authorized repair shop for Fender, Taylor and Yamaha. We service instruments directly at our headquarters and we also service instruments that were not purchased from us.
You can ask a question on the details of a specific product in the Advice section, where our product specialists will reply to you shortly. We will also send you an answer by email and registered customers can find it in their customer account, in the My Questions - About products in the e-shop section.
We are also happy to help you with product selection at 169 941 99 customer support or contact us via web form or email .
Send the returned goods to the following address:
AUDIO PARTNER s.r.o. - Kytary.ie
Complaints Department
Mezi Vodami 23,143 00 Praha 4 - Modrany, The Czech republic
Send the goods you want to return to the address:
AUDIO PARTNER s.r.o. – Kytary.ie
Merchandise Returns Department
Mezi Vodami 23,143 00 Praha 4 – Modrany, The Czech republic
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