Alesis Cymbal Support

Always the best price We always strive to offer everything for the lowest price on the market. Have you found a lower price? Let us know by filling out the form, and we will try to reduce our price even further. If you discover a lower price after your purchase from us, let us know within 30 days at . If possible, we will refund the difference in price in the form of a customer bonus.

Free shipping on purchases over €299 If you're one of the music-loving eager shoppers, you'll appreciate that we'll deliver all orders worth €299.00 or more for free. This service does not apply to oversized orders.

Extended 3-year warranty Music cultivates the world around us, and we offer premium services so that we can help musicians in their art. In addition to other benefits, you can also expect an extended 3-year warranty.

A 30-day trial period Sometimes, despite the care you put into your decision, you may discover that your instrument does not meet your expectations. We want you to be 100% satisfied with the instrument you purchase from us, which is why you can return the merchandise within 30 days. For goods purchased from 1 November to 24 December, we offer the possibility of exchange for other goods until 31 January of the following year.
More about returns and refunds.

We cover the cost of return shipping Our goal is for you to be able to concentrate solely on your music. If you decide to return or exchange your goods within the first 14 days from the purchase, we will arrange for pick-up at no cost to you. The only thing you need to do is contact our Merchandise Returns Department at claims@kytary.ie. This service can be used once every 90 days. You can return the goods during the following 16 days at your own expense.
More about returns and refunds.

Earn a discount with every purchase In addition to the joy it brings, every purchase you make at our Kytary.ie e-shop will also earn you customer bonuses that you can save up on your customer account. You can use this bonus for discounts on any future purchases. More about customer bonus.