Due to a Czech public holiday, the customer service line is unavailable and we will not dispatch your orders until 27 December 2024.
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Our services

Repair and Service centre

Why have your gear serviced by kytary.cz

We’re a great team with a perfectly equipped guitar and electrical workshop that enables us to tackle any problem. We take a responsible approach to every repair, regardless of where the instrument was bought or how old it is. In the past year, we’ve fixed more than 9,000 different guitars and over 2,000 amps, pianos and mixing desks.

We can handle everything
We can handle everything

We'll take on any guitar in our guitar workshop. We always try to service instruments as required by each individual customer. We enjoy the broad support of leading music industry brands, meaning our electrical workshop has everything we need to able to perform professional repairs of any audio gear.

Personal approach
Personal approach

An individual approach is important to us. You can always discuss what you need with our trained staff, who will explain to you what the problem is and how it will be sorted out.

Authorised service centre

We are officially an authorised service centre for a number of Czech and global brands. With their trust and support, we guarantee that we can handle everything.

Our team
  • Ondřej
    Ondřej
    Teamleader
  • Jiří
    Jirka
    Electrical service
  • David
    David
    Service technician
  • Magda
    Magda
    Service technician
  • Veronika
    Verča
    Service technician
  • Josef
    Pepa
    Service technician
  • Tomáš
    Tomáš
    Service technician
  • Petr
    Petr
    Service technician
  • Jiří
    Jirka
    Service technician
  • Anna
    Anna
    Service technician
What can we repair? Everything!

Repairing musical instruments is what we’re all about! Our service team has years of experience, perfect facilities and reliable support from the manufacturers themselves. Our guitar workshop specialises in routine and comprehensive service work, repairing electronics and reconstructing old instruments.

Regular service - e.g. setting up a guitar or replacing frets - that's a piece of cake for us. Our electrical workshop repairs sound equipment, amps, pianos and other audio gear.

How to proceed?

You can bring in the instrument or gear you want servicing in person to the service department of one of our stores, or can send them via any shipping service. Just remember to include a cover letter describing the problem and including your contact details, including a return address. Any questions you have about a specific job will be answered by our trained reception staff, while everything else will be taken care of by the Service Centre. You then just wait for a message saying your gear has been repaired.

Contact
Prague

Address
Mezi Vodami 23
143 00 Prague 4, The Czech republic
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Opening hours
MON – SAT 10:00 AM – 7:00 PM

Contact
169 941 99
services@kytary.ie

Brno*

Address
Lidicka 28
602 00 Brno, The Czech republic
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Opening hours
MON – FRI 9:30 AM – 6:00 PM
SO 9:30 – 13:00

Contact
169 941 99
services@kytary.ie

*In our Brno store, we only provide basic guitar service. Instruments needing more complex service work are sent to the service centre in Modřany, Prague.

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